If you are a first time buyer Alternative Look will do all we can to insure that you choose the right style for you, whether it's for fun, fashion or medical.
Any questions you may have please email us or telephone/fax, our team are always ready to help.

HOW TO CHOOSE A WIG THAT COMPLIMENTS YOUR FACE SHAPE.

If your unsure of which style will be most flattering on you, use these suggestions as a guide to find a look that works with the shape of you face.
To determine your face shape:
In front of a mirror, pull your hair back. Trace the outline of your face, with a bar of soap, onto the mirror. Compare the outlined shape on the mirror to the illustrations below

1. TRIANGLE SHAPED FACE...

Narrow forehead with a wide chin.
Try a shapely-layered look or a curly style. Heavy fringe and layers build fullness on top to soften a wider crown. Hair should be layered all around and tapered in back and at the sides.

2. SQUARE SHAPED FACE...

Angular jaw line is the same width as the forehead.
Try a short style that is wavy on top. The wispy edges soften a wide forehead and strong jaw line.

3. OVAL SHAPED FACE...

Well proportioned, with length of face longer than width.
Try any style. A classic oval shaped face looks great with all styles. Perhaps a longer style with a few graduated layers around the face.

4. HEART SHAPED FACE...

Wide forehead, high cheek bones narrow ( V-shape ) chin.
Try a short and smart elfin crop that is wedged or tapered at the neck. The long wispy fringe softens a rounded and peaked forehead: layers are long at crown, graduated at the sides, and tapered at the nape of the neck.

5. ROUND SHAPED FACE...

Full cheeks with a circular form.
Go longer, with lots of soft curls, a layered style, or a classic page. Layers on top and longer length at the back elongate your face.

6. NARROW SHAPED FACE...

Slender face with a narrow chin.
Try a chic bob, or a bob with waves or soft curls on the top and sides. This style tends to round out your face.

COLOUR CHARTS

All of our wigs have colour swatches on to the right of the product images. You can click on them for larger images. If you require more definition of the colour description contact us by email, telephone or fax.

FREE CUSTOM COLOUR MATCH.

Cut a sample from the front or top of your hair - 1" long, and if possible. as thick as a pencil. Write the colour numbers ( see Colour Chart ) that are closest to your own colour and send the sample with your order. We'll ship your wig in a colour that best matches your own hair sample!

WIG COLOUR SAMPLES

We can send you actual colour swatches upon request. Sometimes it takes a little patience to find that perfect colour match. We won't give up until you're completely satisfied. If you're not happy with a colour selection, we'll gladly exchange it.
Swatches are available for viewing for £20.00 per colour swatch ring, this is either refunded or credited towards your purchase upon return to Alternative Look. The swatches can be requested by telephone, fax or post, providing us with the Designer, wig name and colour of your choice.

We recommend the Colour Swatch service if you are ordering hairpieces, colour match has to be perfect, also please check the colour in natural daylight, as fibre can look different in artificial light.

If you are looking for a complete change always remember it is more flattering to choose a lighter shade than your own to create a softer and more youthful look.
If you go darker the effects can be quite harsh and unflattering, you would need to wear a much darker make-up to balance your look.

Download swatch order form

It is important that your wig fits properly, click on the link below to ensure you find your correct fit.
Wig clips and tape are also available to assist in your feeling secure, please look in Accessories.

Click here to find your size correct head size

WASHING YOUR WIG

Before you wash, gently brush out the tangles and hair spray. For tight curly or all over curl, do not use a brush - finger pick thoroughly and gently remove tangles.
In a sink or basin, mix with wig shampoo with tepid water and immerse wig. Gently swirl and let soak for 5 minutes. Rinse wig in cold water until all wig shampoo is removed.

DRYING YOUR WIG

Wrap in a towel and gently pat out excess water. DO NOT TWIST, OR BRUSH YOUR WIG WHILE WET. Gently fluff your damp wig. Allow to air dry on a wig stand. For a healthy shine, spray on your spray conditioner.

CONDITIONING YOUR WIG

We recommend that you apply spray conditioner to your wig each time you have worn it and then always keep it in it\s box until the next time its put on, this will stop the fibre from drying out and looking thick and dull, it also prolongs the life of your wig.

WIG CARE DO' S AND DON'TS

To maintain your wig's natural look:

DO spray your wig or hairpiece with wig lustre between washings to add shine and body.

DO use wig products to keep your wig or hairpiece looking its best.

DON'T use regular shampoo, conditioner, delicate fabric wash, or baby products on your wig or hairpiece.

DON'T use a hot curling iron or hair dryer on your wig or hairpiece.

DON'T brush or wring out your wet wig or hairpiece.

DON'T wear a wig or hairpiece near any sources of excessive heat such as an open oven, boiling water, barbecue grill or even some cigarette lighters.

CLICK HERE to download our wig care guide.

1. Out of the box

When you take your new wig out of the box -- it will not look like the style you pictured in the catalogue -- it has been specially wrapped and packed to hold its preset style.
Remove the hairnet and any tissue paper.
Cup your hands inside the wig at the crown and nape, and give it a good shake. This wakes up the wig fibres.
For best results place your wig on a wig stand overnight. This allows your wig to breathe and loosen into it\s preset style more completely.

2. Preparing to wear your new wig

No matter what your hair length, we recommend a wig cap ( retainer ). This will hold all hairs securely in place under your wig. The wig cap is also useful if you have little or no hair. It will make your wig feel more secure. The wig cap can be found in our Accessories section.
Short hair-Brush your hair back in the front and up on the sides - then spray with hair spray. Longer hair - Pin up your hair in flat pin curls away from the front, side, and the nape of your neck. Set pin curls evenly all over your head, so that your wig will lay flat.

3. Putting on your new wig

Hold the wig with one hand gripping the back of the wig, at the label, and the other hand holding the centre of the front hairline. Tilt your head forward and slip on the wig from front to back. Slide the wig back until the front edge is even with your front hairline. Then use the ear tabs to adjust from side to side, restring the wig.
Use the sizing adjustments to adjust the size to your comfort level. The sizing adjustments allow 1" larger or smaller.

4. The styling basics

Relax and have fun! Experiment with your style to get the look that's right for you. Trying to get every hair in place can make your style look " wiggy "
Many of our styles just need a good shake and they're ready to wear.
For our other styles, always use a good quality wig brush or pick comb. A regular comb or brush will stretch the wig fibres and loosen the curl.
If you have chosen a wig with " styling flexibility," don't be afraid to try different looks using your wig styling brush or pick comb,
To finish your style and hold it in place, use wig styling spray, if you wish to create a more textured and natural look, spray the wig with water then brush it through gently to get a modern effect.
Never use regular hair spray, styling gels, and mousse - they will leave a film that attracts dirt and dust.

SPECIFIC STYLING

A tight or ringlet curly style - -

Give a good shake and then gently lift and separate curls with your pick comb, or style with your fingers.
Do not brush.

Wavy with loose curls - -

Lightly brush using short lifting strokes, just enough to relax and shape your style.

A fluff style or soft curls (especially back and sides)

With short upward strokes, lightly brush away from your face.

Straight

Lightly brush with long, even strokes, from the crown to the ends for a smooth, sleek look.

It takes a little time to get accustomed to your new style. You may not feel quite right about it the first time you see it on. Take a few days to get used to seeing the " new you ". Walk past a mirror a few times, ask a close friend or family member to give you their opinion.

For U.K. orders we accept payment by Visa, MasterCard, Delta, Solo, Switch, American Express, Postal Orders and Bank or Building Society cheque. Personal cheques are accepted but require 7 - 10 days clearance.
Other world-wide orders personal cheque's are NOT accepted.

All prices shown on our web site are in U.K. Pounds Sterling and are inclusive of VAT.
Please send us an email enquiry for postage to other countries.

RETURNS

We want you to be satisfied with your order. We are happy to refund a single item if it's unsuitable. If more than one item is ordered then only the first will be refunded and for any others an exchange will be given. Products must be in original and perfect factory condition (unaltered, unworn, undamaged, and with tags attached) and in original packaging. Please use the returns form that you received with your wig and allow up to 14 days for processing.